JeffBeall
asked on
outlook 2010
i have outlook 2010 and i set my deleted items to archive anything older than a month. i click the file tab on the ribbon, and clicked cleanup tools, and chose archive, then i selected the deleted items folder checked all the settings ( they looked fine ) then clicked ok. outlook shows that it is archiving, but when it is done, and i check the deleted items - there are things still in there from 2010! would there be a reason it is ignoring really old deleted items?
ASKER
i moved everything from the deleted items to a folder i created called "tobearchived" setup archiving on that folder and did the steps i described eariler to run archiving on that folder, and it still shows very old dates?
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ASKER
thanks for the help
You should either archive from your inbox or moved the mail to be archived to another folder first, not the deleted items folder.
Try restoring the deleted items to a new folder you create just for archiving, setup archiving on that folder and see if the problem persist.
If its fixed you can just move your mail to that folder instead of deleting it before archiving it.