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APC-750 UPS send wrong message

I have an APC-750 UPS. I schedule to run the self-test every weekend and it has been several weeks keep sending a message that the self-test is failed and need battery replacement. We just replaced the battery couple of months before. However, right after it sends the message about the fail self-test, I run the self-test manually and it come back to on-line.
Any idea why is this happened?
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lineonecorp
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lineonecorp
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4 Solutions
 
giltjrCommented:
Have you power cycled the UPS since replacing the battery?

Unless they have updated the firmware, although you can hotswap the batteries, the "bad battery" indicator can only get cleared on a power cycle of the USP.  This does mean that everything connected to it will loose power.  So shutdown those devices first.
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lineonecorpAuthor Commented:
We did not hotswap the battery when it was replaced. We turned everything off, changed the battery and started everything back up again.
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giltjrCommented:
There should be a visual indicator that the battery needs replacing, it that on?
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lineonecorpAuthor Commented:
It is not on.
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lineonecorpAuthor Commented:
Still responding?
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giltjrCommented:
Have you checked to see if you have the latest firmware.  

I could not find any reported problems like this, but you never know.

The only reports there were dealt with doing hotswap outs.
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lineonecorpAuthor Commented:
We just swapped the unit out. Thanks for your time.
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lineonecorpAuthor Commented:
Ended problem on our own but did not resolve cause.
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