[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

APC-750 UPS send wrong message

Posted on 2011-04-27
8
Medium Priority
?
585 Views
Last Modified: 2013-12-11
I have an APC-750 UPS. I schedule to run the self-test every weekend and it has been several weeks keep sending a message that the self-test is failed and need battery replacement. We just replaced the battery couple of months before. However, right after it sends the message about the fail self-test, I run the self-test manually and it come back to on-line.
Any idea why is this happened?
0
Comment
Question by:lineonecorp
  • 5
  • 3
8 Comments
 
LVL 57

Assisted Solution

by:giltjr
giltjr earned 1200 total points
ID: 35497061
Have you power cycled the UPS since replacing the battery?

Unless they have updated the firmware, although you can hotswap the batteries, the "bad battery" indicator can only get cleared on a power cycle of the USP.  This does mean that everything connected to it will loose power.  So shutdown those devices first.
0
 

Author Comment

by:lineonecorp
ID: 35498907
We did not hotswap the battery when it was replaced. We turned everything off, changed the battery and started everything back up again.
0
 
LVL 57

Assisted Solution

by:giltjr
giltjr earned 1200 total points
ID: 35499128
There should be a visual indicator that the battery needs replacing, it that on?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:lineonecorp
ID: 35643741
It is not on.
0
 

Author Comment

by:lineonecorp
ID: 35761406
Still responding?
0
 
LVL 57

Assisted Solution

by:giltjr
giltjr earned 1200 total points
ID: 35762378
Have you checked to see if you have the latest firmware.  

I could not find any reported problems like this, but you never know.

The only reports there were dealt with doing hotswap outs.
0
 

Accepted Solution

by:
lineonecorp earned 0 total points
ID: 35765252
We just swapped the unit out. Thanks for your time.
0
 

Author Closing Comment

by:lineonecorp
ID: 35837851
Ended problem on our own but did not resolve cause.
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
this video summaries big data hadoop online training demo (http://onlineitguru.com/big-data-hadoop-online-training-placement.html) , and covers basics in big data hadoop .
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question