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Trish BenningfieldFlag for United States of America

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Exchange 2010 distribution group issue

Hello!  About 2 weeks ago I recently upgraded from Exchange 2003 to Exchange 2010, and things seem to be working well.  Yesterday I wa asked to create a new email distribution group called "webcontact", and three people will receive email from it.  I did this through EMC, Recipient Configuration, Distribution Group.  I created the new group using the action pane on the right (New Distribution Group), selected distribution and called it "webcontact" in each field and click next.  I click new on the next screen and it completes without errors.  I then open the group, go to the members tab and add my members.

When I email this group from outside (webcontact@email.com), I can see the email delivered to the mail gateway (a Barracuda) and then shows "delivered" status to exchange.  The users never receive the messages.

How can I trace this inside exchange 2010 and see the mailflow of this message?  Any ideas on what could be causing this?  Thanks!!
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Pudgley

I havent had to chase down emails in any of my exchange 2k10 environs, yet.
I found this article on using ECP
not sure if it helps or ...if you already tried but its a good article - it gives a good explanation on how it works

http://blogs.technet.com/b/exchange/archive/2010/01/13/3409181.aspx
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Thanks, but I get no results.  I choose one of the several mailboxes that would be receiving this email, enter the "webcontact@email.com", search and get no results.
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Is it working internally?
ASKER CERTIFIED SOLUTION
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Rajith Enchiparambil
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