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Access 2003 Menus Disappear on SOME Access 2007 Compueters

I have an access 2003 mde application that is used by several hundred users.  Occasionally, the menus that were created using macro, create menu from macro in 2003 do not display on Access 2007.  This is really random.

Additionally, when this happens one user can log in and get the menus and on the same computer another user can log in and the menus don't "drop down".  

I've tried reinstalling Office 2007, updating the mde.

Any ideas?

Thanks,

Bill
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Bill Ross
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Bill Ross
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1 Solution
 
als315Commented:
May be you have security problem and macros are disabled for these users? In this case add DB location to trusted locations.
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Bill RossAuthor Commented:
Hi,

Good thought but I should have mentioned that trusted locations are set for the folder that the DB is in.

Regards,

Bill
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als315Commented:
If different users on one computer can have or not have problems, reason couldn't be in office installation. Try to investigate difference between these users. May be some necessary rights for folders are missing? Take in mind also, that access security settings are user based and are stored in user part of registry.
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Jeffrey CoachmanCommented:
Also note that Access 2003 "Menus" are not installed by default when you use Access 2007.
(Access 2007 uses the "Ribbon")
Any custom menus will be listed as "Add-ins"

I have never used the "Convert macros of Menus" option.  So I don't know if this is a factor here.  In Access 2003 I always created my menus manually
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Bill RossAuthor Commented:
Hi,

Thanks for the various comments.  The problem persists.  I am having the IT folks rebuild the user profile and will update on the results

Regards,

Bill
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Bill RossAuthor Commented:
Hi All,

Just a follow up.  After deleting and rebuilding the user profile the menus came back.  This is a good solution for the future.

Regards,

Bill
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Bill RossAuthor Commented:
Found the solution.
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