We help IT Professionals succeed at work.

Check out our new AWS podcast with Certified Expert, Phil Phillips! Listen to "How to Execute a Seamless AWS Migration" on EE or on your favorite podcast platform. Listen Now

x

Access 2003 Menus Disappear on SOME Access 2007 Compueters

Bill Ross
Bill Ross asked
on
Medium Priority
248 Views
Last Modified: 2012-08-13
I have an access 2003 mde application that is used by several hundred users.  Occasionally, the menus that were created using macro, create menu from macro in 2003 do not display on Access 2007.  This is really random.

Additionally, when this happens one user can log in and get the menus and on the same computer another user can log in and the menus don't "drop down".  

I've tried reinstalling Office 2007, updating the mde.

Any ideas?

Thanks,

Bill
Comment
Watch Question

CERTIFIED EXPERT

Commented:
May be you have security problem and macros are disabled for these users? In this case add DB location to trusted locations.
Bill RossProgrammer

Author

Commented:
Hi,

Good thought but I should have mentioned that trusted locations are set for the folder that the DB is in.

Regards,

Bill
CERTIFIED EXPERT

Commented:
If different users on one computer can have or not have problems, reason couldn't be in office installation. Try to investigate difference between these users. May be some necessary rights for folders are missing? Take in mind also, that access security settings are user based and are stored in user part of registry.
Jeffrey CoachmanMIS Liason
CERTIFIED EXPERT
Most Valuable Expert 2012

Commented:
Also note that Access 2003 "Menus" are not installed by default when you use Access 2007.
(Access 2007 uses the "Ribbon")
Any custom menus will be listed as "Add-ins"

I have never used the "Convert macros of Menus" option.  So I don't know if this is a factor here.  In Access 2003 I always created my menus manually
Bill RossProgrammer

Author

Commented:
Hi,

Thanks for the various comments.  The problem persists.  I am having the IT folks rebuild the user profile and will update on the results

Regards,

Bill
Programmer
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Bill RossProgrammer

Author

Commented:
Found the solution.
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.