Audio related Error message with transcription software

Posted on 2011-04-27
Medium Priority
Last Modified: 2012-06-21
We use Philips Speechexec Pro Transcribe software on most of our secretary's workstations.
There is one workstation that is coming up with an error message whenever the foot pedal is used or the play button is pressed with an open dictation.

Please see below screenshot.

The system is a HP DC7900 (SoundMax audio) with WinXP pro and SpeechExec Pro v5.
We have exactly the same setup for 7 or 8 other staff, but only this machine has the error.

Transcription error
Question by:Reece Dodds
  • 3
LVL 30

Assisted Solution

flubbster earned 200 total points
ID: 35480360
Is the SoundMax audio driver up to date? Have you tried updating the driver?

Assisted Solution

thegof earned 200 total points
ID: 35480365
Searching turns this up as one of two things (and I'd suspect it's the first). The most likely cause seems to be a corrupt or not-properly-closed audio file.  See this thread for someone with the same error message.

Or, microsoft suggests a need to update the driver (possibly corrupted?)

Author Comment

by:Reece Dodds
ID: 35480714
driver is up-to-date and it works with all other audio... it only faults with this particular dictation player and only when the file is attempted to be played.

Accepted Solution

Reece Dodds earned 0 total points
ID: 35734779
a solution for this problem has been found.
the speechexec software has an online update feature.  I did this, and it downloaded and installed an update.  The problem no longer appears.
It's strange though because I have 8 or so other PC's with the exact same configuration (Ghosted HDD) and none of them had the issue.

Author Closing Comment

by:Reece Dodds
ID: 35763271
see my final post

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
Many programs have tried to outwit PowerPoint in terms of technology and skill. These programs, however, still lack several characteristics that PowerPoint has possessed from the start. Here's why PowerPoint replacements won't entirely work for desi…
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
This video will demonstrate how to customize windows, tools, and control bars, and save them as screen sets. Open and resize windows: Customize the toolbar: Customize the control bar: Customize your tool selections: Your screen set is alread…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question