exchange resource calendar not updating from a single client computer

Posted on 2011-04-27
Last Modified: 2012-05-11
- Exchange 2003 (SBS)
- Outlook 2007

The situation is that when the user is logged onto a particular client PC, and adds entries to a shared resource calendar (by directly adding an appointment to the calendar), the entries to do propagate to the calendar itself (if logged in) or, as a result, to to the other users version of the shared calendar. To note is that from this PC with the same user logged in, is that other resource calendars do not have the same issue. Also, if the user is logged into another computer, the same issue does not occur for the particular calendar.

It may be the case that logging out of the PC may propagate the calendar.

Probally of no consequence, but the user is a roaming profile and the PC utilises Offline files.

Question by:DatawiseEX

    Expert Comment

    try to set outlook to NOT use Cached Mode. in outlook 2007 do the following:

    1- Tools > Account Settings : Double click the user's email address
    2- Uncheck the "Use Cached Exchange Mode"
    3- Click next and ok
    4- Restart outlook and do a test

    LVL 10

    Accepted Solution


    From what you are describing, it very much sounds like problems with the OST-file (offline file)

    If the above works then do the following:

    5- enable the cached mode again that you have unchecked in previous post
    6- close Outlook
    7a- Go to the folder C:\Users\-username-\AppData\Local\Microsoft\Outlook  (this is for Windows 7).
      b- for WindowsXP it's C:\Documents and Settings\-username-\Local Settings\Application Data\Microsoft\Outlook
    8- rename the OST-file
    9- start Outlook again. Outlook shall then rebuild the cache file (OST)
    10- test again with calendar


    Author Comment

    Madjax's solution seems to have worked (with limited testing). I am waiting on user to to report back, then I will accept solution... Thanks to both for your input. Will let you know final outcome soon
    LVL 74

    Expert Comment

    by:Glen Knight
    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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