Where is the log for outlook logon in Exchange 2010?

Posted on 2011-04-28
Medium Priority
Last Modified: 2012-05-11
My outlook 2010 failed to connect to Exchange 2010.
It prompts below message after i input user name and password.

The action cannot be completed.  The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

Where and how can i find the log related to logon issue from Exchange server?
Thank you.
Question by:dickchan
LVL 33

Assisted Solution

Busbar earned 1200 total points
ID: 35481849
those will be logged on the DC, can you login to the domain!?
LVL 17

Accepted Solution

Premkumar Yogeswaran earned 800 total points
ID: 35481912
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 35481986
Outlook 2010?

Can you ping the exchange sevrer? Is the server online? Are you trying to connect using the correct server name (CAS array)?
LVL 23

Expert Comment

by:Suliman Abu Kharroub
ID: 35482129
Please try to run as (user), to make sure authentication process works well.

In windows 7, shift+ right click on ( notepad for example) and run as deferent user---> type your user name and password which you are logging on...
if you can authenticate, then your problem is most likly in exchange not AD.

Author Closing Comment

ID: 35488716
I can find the log in DC and fixed the issue after reboot Exchange server.
Thank for help.

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