BlackBerry Support

Posted on 2011-04-28
Last Modified: 2012-05-11
Hello Everyone ,

I bought a new blackberry on which when i try to configure my gmail it says "your email is already active for enterprise use" .. Has it got to do something with my old blackberry. In that also i configured my gmail and i did it very easily.. but with the new one it gives me that mesg.

Please help
Question by:upl1
    LVL 8

    Expert Comment

    If you have a BIS account log in to it and click the link to change device.
    LVL 12

    Expert Comment

    If you want to keep it on both, they create a new login id and configure gmail. Incase you get the same error message then wipe your device once and try again.

    Accepted Solution


    Author Closing Comment

    googled it a couple of times and found the solution

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