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Help needed setting up Blackberry Enterprise Server Express on SBS2003

roy_batty
roy_batty asked
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Last Modified: 2012-06-22
I am trying to complete an installation of Blackberry's Enterprise Server Express. Unfortunately the manager has taken it upon himself to start the install off himself.

I have come to this at the stage marked as "database information" on the setup. I cannot get it to connect to the database. I am unsure exactly what has been done up to this point, although there are lots of green ticks on the install wizard upto this point.

How to I work out what is required in the following fields:

1. Microsoft SQL Server name - the name of the SBS server is warden01 - is that what I should be using?

2. Blackberry Configuration Database Name - Its set to BESMgmt - is that correct - how do I check?

3. Data Directory and backup direcory point to c:\program files\microsoft SQL Server \MSSQL$SBSMONITORING - this cant be right surely.

4. Workstation authenticatiojn is set to Windows authentication.

Can anyone advice. They have SBS 2003 Premium and so have a SQL Database but I have little experince of SQL so I am unsure exactly where to look.

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Steve SmithHead of IT / IT Manager / IT Director
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Commented:
1. yes or the ip address

2. check through SQL server Management Studio

3. usually something like Program Files\Microsoft SQL Server\MSSQL\Data\

Also try this from the Blackberry help files - http://docs.blackberry.com/en/admin/deliverables/14347/Install_the_BES_software_Xprs_998493_11.jsp
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While pointing to the database you have put it like

ServerName\SqlInstanceName

And below you have to give the Database name
roy_battyDirector

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Commented:
none of your 3 points had been met, so decided to remove everything and start again.
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