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Help needed setting up Blackberry Enterprise Server Express on SBS2003

I am trying to complete an installation of Blackberry's Enterprise Server Express. Unfortunately the manager has taken it upon himself to start the install off himself.

I have come to this at the stage marked as "database information" on the setup. I cannot get it to connect to the database. I am unsure exactly what has been done up to this point, although there are lots of green ticks on the install wizard upto this point.

How to I work out what is required in the following fields:

1. Microsoft SQL Server name - the name of the SBS server is warden01 - is that what I should be using?

2. Blackberry Configuration Database Name - Its set to BESMgmt - is that correct - how do I check?

3. Data Directory and backup direcory point to c:\program files\microsoft SQL Server \MSSQL$SBSMONITORING - this cant be right surely.

4. Workstation authenticatiojn is set to Windows authentication.

Can anyone advice. They have SBS 2003 Premium and so have a SQL Database but I have little experince of SQL so I am unsure exactly where to look.

1 Solution
SteveIT ManagerCommented:
1. yes or the ip address

2. check through SQL server Management Studio

3. usually something like Program Files\Microsoft SQL Server\MSSQL\Data\

Also try this from the Blackberry help files - http://docs.blackberry.com/en/admin/deliverables/14347/Install_the_BES_software_Xprs_998493_11.jsp
Andrew OakeleyConsultantCommented:
It all depends on whether in the previous section he ticked the box "use existing SQL Server" or "install SQL 2005 Express"

Personally (having done a lot of BES installs) I would stop the install now, uninstall through add-remove programs, and start again.
1. the prerequisites have been done
2. and you are running the install as your BESADMIN user
3. and your BESADMIN user has al the correct permissions
Then you are doomed to failure from her on in anyway

If the install has ben started under the dmain admin account you are definately doomed!
While pointing to the database you have put it like


And below you have to give the Database name
roy_battyDirectorAuthor Commented:
none of your 3 points had been met, so decided to remove everything and start again.
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