How to set up a BES policy to delete messages but not contacts

Posted on 2011-04-28
Medium Priority
Last Modified: 2012-05-11
We have a user who is leaving our organization and we would like to create a policy on our BES server that wipes all messages from the phone, but maintains all the contacts. We are running BES, on Server 2003 and we run Exchange 2003. Is such a policy possible?

Question by:FCB_IT

Accepted Solution

Ahmed786 earned 500 total points
ID: 35483916
There is no policy to allow the deletion of messages from the device. If you wrote a custom policy (you would need a RIM support contract to achieve this) it would delete all messages after a specified period.

Author Comment

ID: 35484049
Would it be possible to create a policy that would delete all messages from device after 0 days? Would that have the desired effect of deleting all messages? This user has been disabled for about a week now so there should not be any new messages that are still coming in.
LVL 12

Assisted Solution

Shekhar2cool earned 500 total points
ID: 35485441
Creating a Policy is definitely possible, but as mentioned above you will need RIM Person to assist you on this.

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
Have you ever wondered if there is a way to get a message delivery receipt without interrogating the BlackBerry log files or using the Resource Kit tools? It is possible using this tip: When troubleshooting whether a BlackBerry is receiving email…
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question