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Configuring Do Not Disturb (DND) on Cisco Call Manger 7

I have two users who want DND configured for their Cisco IP phones (7970s)  I don't want to eanble this for everyone, just these two specific users.  So I clicked on the two users IP Phones in Cisco Call Manger, and checked the "Do not Disturb" check box.  Its working, but there is not an option on the IP Phone for the user to turn DND off when they want to.  I had to turn it off for them via the administration console.  Is it possible for the user to be able to turn DND off and on from their own phone?  Again I only want this option for 2 of my users, no one else in the organization will have the DND feature.  Thanks.
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denver218
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denver218
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2 Solutions
 
Ken BooneNetwork ConsultantCommented:
What you need to do is configure a new softkey template.  So figure out whichever softkey template you are currently using for those users.  Make a copy of it, rename it and add the DND function to it.  Then apply the new softkey to those two users's phones.

Here is a link that covers this:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/fsdnd.html
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cdndarterCommented:
In Call Manager

1. Goto Device
2. Select Device Settings
3. Select SoftKey Template
4. Click Find
5. Click on the Template they are using
6. Click Copy
7. Rename it to something meaningful
8. Click Save
9. In Related Links, Select Configure Softkey Layout and click Go
10. Move DND to the right side
11. Click Save
12. In Related Links, Select Softkey TEmplate Configuration and click Go
13. Click Save
14. Go back to the uers profile and select the new Softkey template for their phone.  
15. Restart the phone
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denver218Author Commented:
Right now those users softkey template is set to "none".  Is there a certain Softkey Template I should choose?  I have the following options:
Standard Assistant
Standard Feature
Standard Manager.
Standard Protected Phone
Standard Shared Mode Manager
Standard User

Thanks.
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Ken BooneNetwork ConsultantCommented:
They might be none, but you might have them defined in the device pool which would let the phones inherit from that value from the device pool.  In general I would copy from the standard feature softkey template.
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denver218Author Commented:
thanks for your help guys.  I got it working!  Thanks.
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