Outlook Emails missing
Posted on 2011-04-28
Got a weird problem with one of our Outlook 2007 users.
I built the employee a new PC, connected to domain, setup outlook profile allowed .ost file to synch with exchange server etc etc. Everything seemed okay.
Today the employee contacted me stating that he is missing some emails. Weird part is he is only missing them from a small gap of months from this year (End of march to Early April)
He still has emails from 3 years ago present and all the other recent emails are already there as well.
I plugged in his old PC (without ethernet so old .ost file is not updated) and sure enough the emails are there. BUT if I try to log in with his specific account on a 3rd PC (where he has not logged on already) the .ost synchs with our server and the emails are missing.
It's weird that emails are missing only from that small gap.
Is there a way to check if those emails are lost on the server ? and if they are is it possible to combine the data from the 2 .ost files and then re-synch to the exchange server?