Link to home
Start Free TrialLog in
Avatar of WiddleAvi
WiddleAvi

asked on

Duplicate emails in blackberry message folder

So the user has 4 email accounts setup on blackberry (1 exchange and 3 imap). For sure on one imap account if I go into the account the messages show up normally, no dups. But if I pull up the messages folder on the BB which shows all the emails from all the accounts that same message shows as a dup but the time stamp is few minutes different.
Avatar of jbizzle979
jbizzle979
Flag of United States of America image

Do you have individual icons for each of the mailboxes? If not, then this may cause the duplicates to appear in the main messages folder icon. You can normally edit how the mailboxes are seperated by changing the theme or from the options menu under the messages menu.
Remove all the accounts, and recreate them using a new login id.
ASKER CERTIFIED SOLUTION
Avatar of WiddleAvi
WiddleAvi

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of WiddleAvi
WiddleAvi

ASKER

Found setting on compter that was causing issue