Duplicate emails in blackberry message folder

Posted on 2011-04-28
Last Modified: 2012-05-11
So the user has 4 email accounts setup on blackberry (1 exchange and 3 imap). For sure on one imap account if I go into the account the messages show up normally, no dups. But if I pull up the messages folder on the BB which shows all the emails from all the accounts that same message shows as a dup but the time stamp is few minutes different.
Question by:WiddleAvi
    LVL 5

    Expert Comment

    Do you have individual icons for each of the mailboxes? If not, then this may cause the duplicates to appear in the main messages folder icon. You can normally edit how the mailboxes are seperated by changing the theme or from the options menu under the messages menu.
    LVL 12

    Expert Comment

    Remove all the accounts, and recreate them using a new login id.

    Accepted Solution

    The user had outlook setup on a computer and there was a rule running (can't remember the exact rule) that was causing the messages to show up twice.

    Author Closing Comment

    Found setting on compter that was causing issue

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