Exporting email from one company and opening it with my personal Outlook client

Posted on 2011-04-28
Last Modified: 2012-05-11
I have exported my mailbox to a PST using Outlook 2007 client.  The company closed and I would like to be able to open this PST on my personal computer to have access to contacts and old messages and letters of recommendation.  Can this be done?

Question by:itg_admin
    LVL 6

    Expert Comment

    just take the file home, on outlook at home choose file, open, outlook data file.  Browse to your file.  

    Author Comment

    Did that and it gives a permission error and will not open.  I was using Outlook 2010 at the office, sorry for the mistake above.  I'm running Outlook 2007 at home.
    LVL 5

    Expert Comment

    Make sure the file isn't Read Only and Also you'll need to check the NTFS permissions on the file to make sure you have Full Access to it.

    Author Comment

    oneitnz - The file is not read only and I went as far as adding my account in the ACL of the pst file and giving it full control and it still does not allow me to add this to my Outlook client.  Is there a certain way the file needs to be exported on Outlook from the Exchange server so that I can open it on my personal PC Outlook?
    LVL 3

    Accepted Solution

    Can you please give us that permissions error message exactly the way it apears.
    There are couple of issues with PST files which i found quite annoying.
    One of them is most of the time if your PST file is bigger than 2GB it gets croupted. I searched that on Google and on Microsoft website and forums of full of this question.
    also compatiblitiy can be an issue even though you are using new versions of out look

    Outlook 2003 and Outlook 2007 use the Unicode format to export information to a .pst file. Earlier versions of Outlook cannot open or import Unicode-formatted .pst files. Earlier versions of Outlook can open only .pst files that are formatted in American National Standards Institute (ANSI) format.

    To work around this problem, copy the contents of the Outlook 2003 or Outlook 2007 .pst file to a .pst file that has not been converted to the Outlook 2003 or Outlook 2007 Unicode format.

    To copy information from a Unicode-formatted .pst file to an ANSI-formatted .pst file in Outlook 2003 or in Outlook 2007, follow these steps.

    Note To follow these steps, you must use a .pst file from an earlier version of Outlook.
    Start Outlook.
    On the File menu, click Data File Management, and then click Add.
    Click Outlook 97-2002 Personal Folders File (PST).
    Click OK.
    Click OK to accept the default name, and then click OK again.

    Outlook 2003 now creates a new .pst file that is based on the earlier .pst file and maintains the ANSI formatting for that .pst file.
    Click Close.
    At the bottom of the navigation pane, click Folder List.

    In the navigation pane, you now see the new .pst file.
    Drag the information from your existing Outlook 2003 or Outlook 2007 folders to the new .pst file. You may also use the Import and Export Wizard on the File menu to move the information from your existing Outlook 2003 or Outlook 2007 folders to the new .pst file.
    In the navigation pane, right-click the new .pst file, and then click Close "file_name".

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