windows cannot access \\SERVERNAME (Error Code: 0x80070035 - The network path was not found.)

Posted on 2011-04-28
Last Modified: 2012-05-11
Error Code: 0x80070035
The network path was not found.

Windows 2008 Server Standard R2

\\server.ip.addr works
\\ works
\\server fails  (even though we hardcode the server IP in the local host file.)

1. I can ping server why server.ip.addr is in local host file.

C:\Users\hades666>ping serverops
Pinging serverops [] with 32 bytes of data:
Reply from bytes=32 time<1ms TTL=127
Reply from bytes=32 time<1ms TTL=127
Reply from bytes=32 time<1ms TTL=127
Reply from bytes=32 time<1ms TTL=127

Ping statistics for
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

2. I can open network share to \\

3. I can open network share to \\serverops.ip.addr

4. We have tried deleting profile, thinking corruption with no result.

5. we have flushdns cache ipconfig /flushdns

6. We have flush Netbios Cache ntbstat -R

The only fix we have right now is to reboot the server.

Any ideas?
Question by:Brad Howe
    LVL 16

    Expert Comment

    Did you setup reverse lookup?
    LVL 30

    Author Comment

    by:Brad Howe
    Yes, As well all other servers in the environment are not experiecing this issue.  

    We feel it is a problem with the snapapi connection that ACRONIS makes for is disk backups but it is strange that is only breaks the \\server name connection.

    LVL 1

    Accepted Solution

    Test after each one of these:

    1. Make sure NetBios over TCP/IP is enabled in the network properties
    2. Restart TCP/IP Netbios Helper
    3. Make sure workstation service is running
    4. Apply the following hotfixes:

    2444558 for Mrxsmb10.sys
    982860 for Mrxsmb20.sys and Mrxsmb.sys
    2383928 for Win32k.sys
    2398906 - kernel files

    LVL 30

    Author Comment

    by:Brad Howe
    Now that is interesting. I'll give the hotfix a go and let you know.
    Thanks a bunch,
    LVL 30

    Assisted Solution

    by:Brad Howe
    Ended up removing the entire app and upgrading. Works now. Thanks for the comment however.
    - Hades666
    LVL 30

    Author Closing Comment

    by:Brad Howe
    The answer was to upgrade but the hotfixes are good to know.

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