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kaericarroll

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RSS displays in ITX admin site, but not on live site...?

My company recently secured a website from itx.com, and I've been assingned the job of adding content.  I've added a couple of RX feeds to the "News" module (www.mynationpay.com), and their content displays fine in admin version of the site as well as when using "view" from the admin login - but the feeds do not appear on the live site.  Is there a setting that I need to adjust to get the feeds to appear on the live site?
Avatar of Ray Paseur
Ray Paseur
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You might need to ask ITX.com about this.  A search of their web site turned up no obvious links to support services or to a forum (and that glaring omission would scare me away from doing business with them).
http://itx.com/ContactUs.aspx

The code snippet contains the HTML that creates the new sidebar portion of the myNationPay web site.  As you can see, it is mostly a collection of empty DIV tags with names and comments that suggest something might be wrong with Module 523.  My guess, and it is only a guess, is that there is some setting that is needed to release the RSS feeds into the wild.  Since RSS is often used for news, an embargo date/time may be imposed by the structure of the CMS.
<div id="rightSideBar">
    	<div class="bucketWrap">
    		<div id="purpleTop"></div>
    		<div id="purpleBody">
				<div class="purpleBodyTop">

					<h2 class="title">News</h2>
				</div>
    		    <div id="dnn_newsSideBar"><a name="523"></a><div id="dnn_ctr523_ContentPane"><!-- Start_Module_523 --><div id="dnn_ctr523_ModuleContent" class="ModDNNNewsFeedsC">
	<div id="dnn_ctr523_RssModule_pnlRss">
		
 <div class="normal"><ul xmlns:date="http://exslt.org/dates-and-times" xmlns:msxsl="urn:schemas-microsoft-com:xslt">
  <div class="news"></div>
</ul></div>
 
 <div style="display:none;">
  <input type="submit" name="dnn$ctr523$RssModule$btnUpdate" value="Hit Me" id="dnn_ctr523_RssModule_btnUpdate" />

 </div>

	</div>

</div><!-- End_Module_523 --></div>
</div>
    		</div>
    		<div id="purpleBottom"></div>
    	</div>

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Avatar of kaericarroll
kaericarroll

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I didn't pick the site... but I did email them, and will let you know the result!
Great.  Please feel free to share my comments and code snippet with them.  It's the sort of thing that they will probably recognize immediately, since I am sure others would have used the RSS news feeds.  Best regards, ~Ray
Heard anything from them yet?
Nope.  I called the guy who set-up the site to see if he has a tech support contact, but he's in Hawaii for the week.  (Of Course)
Figures.  Hope he comes back soon and can help!
FYI, I still haven't heard from either the tech support people I left a voicemail for, nor the sales guys I emailed.  I suspect we're going to start over with another vendor... !
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Avatar of Ray Paseur
Ray Paseur
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