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RSS displays in ITX admin site, but not on live site...?

My company recently secured a website from itx.com, and I've been assingned the job of adding content.  I've added a couple of RX feeds to the "News" module (www.mynationpay.com), and their content displays fine in admin version of the site as well as when using "view" from the admin login - but the feeds do not appear on the live site.  Is there a setting that I need to adjust to get the feeds to appear on the live site?
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kaericarroll
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kaericarroll
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Ray PaseurCommented:
You might need to ask ITX.com about this.  A search of their web site turned up no obvious links to support services or to a forum (and that glaring omission would scare me away from doing business with them).
http://itx.com/ContactUs.aspx

The code snippet contains the HTML that creates the new sidebar portion of the myNationPay web site.  As you can see, it is mostly a collection of empty DIV tags with names and comments that suggest something might be wrong with Module 523.  My guess, and it is only a guess, is that there is some setting that is needed to release the RSS feeds into the wild.  Since RSS is often used for news, an embargo date/time may be imposed by the structure of the CMS.
<div id="rightSideBar">
    	<div class="bucketWrap">
    		<div id="purpleTop"></div>
    		<div id="purpleBody">
				<div class="purpleBodyTop">

					<h2 class="title">News</h2>
				</div>
    		    <div id="dnn_newsSideBar"><a name="523"></a><div id="dnn_ctr523_ContentPane"><!-- Start_Module_523 --><div id="dnn_ctr523_ModuleContent" class="ModDNNNewsFeedsC">
	<div id="dnn_ctr523_RssModule_pnlRss">
		
 <div class="normal"><ul xmlns:date="http://exslt.org/dates-and-times" xmlns:msxsl="urn:schemas-microsoft-com:xslt">
  <div class="news"></div>
</ul></div>
 
 <div style="display:none;">
  <input type="submit" name="dnn$ctr523$RssModule$btnUpdate" value="Hit Me" id="dnn_ctr523_RssModule_btnUpdate" />

 </div>

	</div>

</div><!-- End_Module_523 --></div>
</div>
    		</div>
    		<div id="purpleBottom"></div>
    	</div>

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kaericarrollAuthor Commented:
I didn't pick the site... but I did email them, and will let you know the result!
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Ray PaseurCommented:
Great.  Please feel free to share my comments and code snippet with them.  It's the sort of thing that they will probably recognize immediately, since I am sure others would have used the RSS news feeds.  Best regards, ~Ray
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Ray PaseurCommented:
Heard anything from them yet?
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kaericarrollAuthor Commented:
Nope.  I called the guy who set-up the site to see if he has a tech support contact, but he's in Hawaii for the week.  (Of Course)
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Ray PaseurCommented:
Figures.  Hope he comes back soon and can help!
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kaericarrollAuthor Commented:
FYI, I still haven't heard from either the tech support people I left a voicemail for, nor the sales guys I emailed.  I suspect we're going to start over with another vendor... !
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Ray PaseurCommented:
A month and no response - yes, you might want a new vendor.
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