Cant change exchange signature
Posted on 2011-04-28
We had an exchange signature set up through Code2 for our customer service distribution group.
We had to make signature changes and decided to have them create a custom signature through outlook. After doing this, when they sent an email from the customer service email who is a member of the customer service group from their outlook they got two signatures. One was their new outlook signature and one was there old customer service signature. I Deleted the customer service signature out of code 2 to bypass it all together and I cleared the custom attribute fields and phone, fax, website, in the exchange properties of the customer service email. Some portions of the signature are still showing. I cleared the website but it is still showing. The name of the email is customer service and that will not clear. How can I make it that when the clients send from the customer service email account in there outlook; they only send there outlook created signature and not anything being pushed from the server.