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RDP Printer keeps getting dropped

Hello,

I have a user who terms into one of our servers for his work. The server is located at a different location and he vpns into our network and does the work from their. He has a printer that he has on his machine and should bring in to the Terminal server with him. This does not happen all the time and some times he has to log off and on a few times to bring it up.

Any one have any suggestions for getting this to be constant and not having the disappearing printer issues?
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Phelms215
Asked:
Phelms215
1 Solution
 
jbizzle979Commented:
You can try this article to manually map the local printer. It has worked for me before.

http://support.microsoft.com/kb/243552
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ConUladhCommented:
Is his printer a local printer or a network one?

If a network one it would be worth setting it up on his machine as if it was a local one by following the instructions in jbizzle979's link and for the port selecting TCP/IP and entering the IP address of the network printer on the next screen.

The reason why I'm suggesting the above is that the server on the office network may not be able to communicate with the printer on the home network.
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Phelms215Author Commented:
"The server is located at a different location and he vpns into our network and does the work from there."

He vpns in and has the printer attached. The printer is network (wirelessly) and attached to his machine. There is no way for the server to see the printer itself without him bringing it into the rdp session and I really dont want to pay for thinprint for 1 printer
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ConUladhCommented:
He can set up the network printer on his own machine as if its a local printer, that might make it appear more reliably in the rdp session.

To do this he should go to the add local printer option and when prompted create a new local port, select TCP/IP, fill in IP address  (you can set queue name to anything like "print") etc.
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Phelms215Author Commented:
The printer is already setup on his machine as a network printer?
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ConUladhCommented:
Doesn't matter, add it again as a local printer as I describe above to see if it makes any difference.
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ConUladhCommented:
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hdhondtCommented:
I've requested that this question be closed as follows:

Accepted answer: 250 points for ConUladh's comment http:/Q_26983827.html#35715792
Assisted answer: 250 points for ConUladh's comment http:/Q_26983827.html#35715969

for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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Phelms215Author Commented:
There was no answer given here that worked - I gave up after working and put another asa5505 with a site to site tunnel to fix the issue.
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Phelms215Author Commented:
Best solution available.
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