My Exchange 2007 Server has an active sync policy and users with iPhones. I should we able to perform a remote wipe from EMC but when I click a user in EMC my action menu does not show the option to Manage mobile devices. Any idea what I need to do to enable this.
To use the Exchange Management Console to perform a remote device wipe
1.Open the Exchange Management Console.
2.Under Recipient Configuration, select Mailbox.
3.Select the user from the Mailbox window.
4.In the action pane, click Manage mobile device, or right-click the user's mailbox, and then click Manage mobile device.
5.Select the mobile device from which you want to clear all data.
6.In the Actions section, click Clear.
7.Click Clear again.