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Visio 2010 hangs when printing to Officejet 6500

I've run into a strange problem, and I'm not sure there's much hope.
Checking here to see if anyone's had this issue.

When I print to this USB-connected Officejet 6500 from Visio 2010, the application hangs and goes into a Not Responding state for 40 - 60 seconds, then prints.
If I choose a different printer, such as a networked laserjet, it prints instantly and does not freeze at all from what I can see.

HP says to print it to XPS file then open the XPS in Internet Explorer and print it.
I wonder if you can just open the VSD in Internet Explorer (using the Visio Viewer add-on) and print it with no freezing...
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garryshape
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garryshape
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2 Solutions
 
Brian GeeCommented:
That's HP's suggestion, huh? If we're on the workaround-type sentiment, then I think that saving the file as PDF (a native function available in Visio 2010 now) and then opening up the PDF content with your PDF viewer might be a better option altogether.

But as an aside, I would normally suggest reinstalling the printer drivers and trying experimenting with PCL and PS drivers for this printer accordingly (if we were to try to address the issue without workarounds).
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garryshapeAuthor Commented:
Yeah that was their workaround, since they state there's a known issue with Visio and that printer's driver.
Unfortunately I do not see any different PCL or PS drivers available like most printer manufacturer's websites have.
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Brian GeeCommented:
<<known issue>>

Well, with that and no offer for a solution (whether extant or in the works), I guess workarounds are what we have. I personally would opt for the PDF option I noted... but only you running both workaround scenarios to assess which is preferable will be the telling factor.
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