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Windows 7 machine not retaining manually entered registy strings.

I am having a sporadic issue with our program and windows 7 in general. This issue I am presented with is windows not retaining registry changes.

                            BMSI APPLICATIONS

I have manually edited the registry entries and the entries our program pulls from the registry pull improperly.
This is the environment I am seeing the issue in.
Two Windows 7 32-bit machines. Both purchased at the same time and have Win 7 32-bit. Both Users allegedly have the same rights. One machine does not have this issue and is not running the program as administrator. The other machine is running the program as administrator and appears to drop information entered into the registry.
Ex of issue.)
Server Name\Instance in registry = tofs2\BMSI_EXP2008
Server Name\Instance when the program opens = tofs2\BMSI_EXP200
Please Advise.
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1 Solution
Have you tried logging in as administrator and making the registry change and then change rights on the key so nothing else can change it?  Have you contacted the software vendor?
bperloAuthor Commented:
The users are Administrators on their machines.

Everyone has full permissions to the settings folder.

I am the software vendor.

Please Advise.
bperloAuthor Commented:
The issue was resolved when the user profile was deleted and recreated.
bperloAuthor Commented:
This fixed the problem

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