• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1167
  • Last Modified:

Unable to launch FRx 6.7 Drill Down Viewer with SP10 installed

Unable to launch FRx 6.7 Drill Down Viewer with SP10 installed. I have a user that keeps getting the error message Run-Time error '32797' Application-defined or object-defined error.

When the user's profile has admin rights the program will lauch just fine without any problems, but without the admin access it does not work at all.

I've attached a screen shot of the error message. The OS is Vista Business/Enterprist SP2 (32bit)
FRx6-7-DrillDownViewer.JPG
0
SRCL
Asked:
SRCL
1 Solution
 
rspahitzCommented:
I'm not familiar with FRx
Is it an application?
If so, it sounds like you'll need to contact that company's tech support to find out why they have an inaccessible object.

Usually when I see that message, it's because the programming was not done correctly and should be using the VBA "Set" command before trying to reference an object.  It could also be that the machine with the error does not have the object being sought (in which case the programmer should have offered a much better error message.)

If this is custom code that you have access to, try Ctrl+Break and should us the line with the error and a few lines before it.
0
 
Jackie ManCommented:
FRx 6.7  is a MS product, I think.

According to MS, it says:

   1. Browse out to the Microsoft FRx program files directory containing the frx32.exe and double-click the file named frxreg.exe.
   2. Perform these two possible fixes from Microsoft support:
      http://support.microsoft.com/default.aspx?scid=KB;en-us;269383 (http://support.microsoft.com/default.aspx?scid=KB;en-us;269383)

      http://support.microsoft.com/kb/268553/EN-US/ (http://support.microsoft.com/kb/268553/EN-US/)

Source: http://support.microsoft.com/kb/966126
0
 
SiddharthRoutCommented:
>>>>When the user's profile has admin rights the program will lauch just fine without any problems, but without the admin access it does not work at all.

That usually happens when the application tries to create a new instance of 'some' object and the dll/ocx resides in the system32 folder. The user has to have access to the system32 folder. Has happened with me many times.

Sid



0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
SRCLAuthor Commented:
Thanks for the feedback of possible solutions I hope they work.
0
 
SRCLAuthor Commented:
Thanks to the feedback that everyone provided. The only solution that I was left with was to rebuild the computer and reinstall Vista. That resolved any issues that I had with the registry.
0
 
SRCLAuthor Commented:
After trying all other steps I was left with only one option and this turned out to be the one that worked in my case.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now