Member_2_5230414
asked on
Windows explorer keeps crashing...
Using windows 7... Windows explorer keeps crashing intermittadly
the error reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc9bb
Fault Module Name: explorer.exe
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bc9bb
Exception Code: c000041d
Exception Offset: 000000000002cc60
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a0 12e0a8
Additional Information 3: bac4
Additional Information 4: bac43ed4eb740d0d31a13bd893 042d7e
the error reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc9bb
Fault Module Name: explorer.exe
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bc9bb
Exception Code: c000041d
Exception Offset: 000000000002cc60
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a0
Additional Information 3: bac4
Additional Information 4: bac43ed4eb740d0d31a13bd893
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Assuming this is software related, it might be worth you initially trying to run the latest updates for Win 7. That is an older build number, and I notice you aren't running the latest service pack 1 for Win 7; I got lots of Explorer crashes a while back that seemed to go away with updates.
The second line I'd take is considering whether your RAM is faulty - maybe run memtest of the like to check this: http://www.memtest.org/
Finally, have you installed any new software recently? Loads of background apps can unintentionally cause problems (such as well meaning Anti-Virus solutions), or indeed you could have some kind of nasty malware lerking.....