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PluginLabs out of business?

Posted on 2011-04-28
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Last Modified: 2012-05-11
I reinstalled the pluginlabs horizontal and vertical menu extension but cannot find where to enter the key to unlock the extension. It prompts me to enter my user name and email but cannot connect to the pluginlab website for authorization.
Is pluginlabs out of business? Their website appears to be GONE .....
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Question by:DrByte234
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8 Comments
 
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Expert Comment

by:Jason C. Levine
ID: 35488855
That's a pretty good indication that they've gone out of business.  You might be screwed.
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Author Comment

by:DrByte234
ID: 35492255
Thanks Jason: I agree about the indication, however many companies are sold or aquired by others who still honor or support their client base. I continue to keep this question open in case someone actually knows the status of the company.
Thank you again for your opinion.
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 35492667
It's less of an opinion and more of a educated guess.  That site's been offline for months now.
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Author Comment

by:DrByte234
ID: 35494879
Thank you for your educated guess. I will continue to seek a definitive answer to the question regarding the status of the company. I do know that their domain name is still reserved and was last modified in October of 2008, The registrant for the domain is:

Stats Limited
PO Box 392
London, Surry SW19 5JJ
GB

Last Updated on: 02-OCT-08

Stats Limited, however, is not registered in the UK or listed as dissolved.
I may be interested in purchasing the rights to their products.
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Expert Comment

by:niBelo
ID: 35929797
I think they are off. Read what happened to this guy. He bought the extension and cant activate it because they are off. Very very sad.

http://forums.adobe.com/message/3685314?tstart=0
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Expert Comment

by:niBelo
ID: 35929838
You should also read this comment found here
http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail&extid=1128469


Michaeltm 04-Dec-10

I think it's important to advise anyone thinking of purchasing any of these plugins from PluginLabs. (Don’t)Please be advised that I didn't do my homework and upgraded my plugins to what seemed like the latest versions. Soon after I read about people’s concerns that the product was dead in the water and decided to email the company to ask if they were going to be updating or supporting the products. This is the reply I received from the ticket I sent in on the 1st of July 2010.(Got the reply on the 7th)

“Due to some technical issues I could not reply to you earlier. I sincerely apologize for this delay. Currently PluginLab is comprehensively improving its products (updates for windows 7,Expression Web 3 and 4 are getting ready new options such as mobile device optimization, touch screen support, etc are being added). You'll be able to upgrade in the shortest time. If you need any assistance, just let us know.
Best regards,
Kate"

Anyways that was July 7th and still nothing.
Pretty sure I was scammed into waiting till my 30 day money back guarantee was up.
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Accepted Solution

by:
DrByte234 earned 0 total points
ID: 35953274
Thank you all for your input, For an organization that has enjoyed a strong positive reputation for years, It is unfortunate that they have dropped of the map. I will continue to seek a full understanding of the situation and willl post updates as they become available. I am in the process of converting clients website navagation solutions from PluginLabs. Fortunately, I continue to maintain a couple of legacy systems that have functional Pluginlabs software which I can use to edit and maintain existing sites until the conversions can be completed. Your comments and suggestions were well recieved and appreciated however the question still needs to be answered and the quest continues.
All the best to everyone. I will close this topic with this post and open a new one when appropriate.
Best Regards
DrByte
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Author Closing Comment

by:DrByte234
ID: 35980597
Not for lack of trying, those who responded offered their opinions and observations. Unfortunately no facts were available as to the situation with PluginLabs other than they claimed to have a goal of re-appearing after they upgraded the plugins and then dropped off the map.
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