Can not complete id certifying

Posted on 2011-04-29
Last Modified: 2013-11-16
I have one user that gets the notice that her cert id will expire soon.  I saw her name along with others on the Domino server and renewed the cert.  She is the only one that has issues.  I went to her machine (A macbook pro running windows via boot camp - a long story) I was requested a renewal, came to my machine and renewed, went back to her machine to accept and the got the following "Error updating local ID file.  Cannot write or create file (file or disk is read only)"  I checked permissions on the disk, she as full access rights and the disk is not full.  Truly confused, other users with the same set up have not experienced this, so not sure what makes her special.  Any ideas??????
Question by:ISSit
    LVL 5

    Expert Comment

    1) You can certify the ID from the admin client and replace the ID on the users computer.

    2) Are you facing the same issue with other mac users or is this the only mac user.  
    LVL 46

    Expert Comment

    by:Sjef Bosman
    Check which id-file is used when she starts Notes. Although unlikely, the file might have been set read-only.
    LVL 6

    Accepted Solution

    Export and re-import the ID to work around the problem:
    From user's computer:
    File > Security > User Security
    Renew > Export ID > Save to floppy > Do not continue
    Take floppy/USB and put in admin PC.

    From Admin PC: Open Lotus Notes Administrator > Configuration tab
    On right, select Certification > Certify > select proper server > select and log on with proper certifier ID
    Browse to ID file on floppy/USB and extend certificate by X number of years > save
    Take floppy/USB back to user PC

    On user PC: File > Security > User Security > Your Identity > Your Certificates > Get Certificates > Import Notes certicates > Browse to ID file on floppy/USB

    Author Comment

    Thank you bluemein for the steps, I will give this a go on Monday as the user has take laptop for the weekend.  Do you have any idea what is causing this?  Have you seen it before?  Thank you, will report back.
    LVL 6

    Expert Comment

    I am nor sure about the cause; my first guess would be that the user does not have admin rights on the machine. I use the described method when a user's certificate has already expired and (s)he can no longer log on.

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