Email Automatically Deletes
Posted on 2011-04-29
Our office is running Exchange Server 2000 with an OWA connection to the server. I have a user who's email automatically is deleted when he receives it. It is not a case of it disapearing, it is automatically sent to the Deleted Items folder. He had a connection to the server setup on 3 different computers. One was running Outlook 2007, and the other two were running Outlook 2010. Regardless of which computer he was using, the email would automatically be deleted upon receipt.
We checked the junk email settings and they were not the culprit. There were no rules setup to auto-delete his email on any of the computers. We decided to un-install outlook from all three computers, but when he accesses his account using an OWA connection, the same thing happens. All received email is automatically deleted.
I am looking for help in preventing his email from auto-deleting.