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RPC server not available installing printer

Medium Priority
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Last Modified: 2012-05-11
I have just installed windows 7 for a user. Everytime i try to add a printer i get "RPC server unavailable" . I see that the printer spooler is stopped when i start it i can add the printer but then my printers disappear and i check the service and its stopped again. I have tried the microsoft fix which basically starts the srevice but then it stops. PLEASE ASSIST.
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RaneeshIT Support

Commented:
have you checked the status of RPC server in service? check this service is enabled and set to start automatic
RaneeshIT Support

Commented:
its not rpc server; it is rpc locator;

Author

Commented:
Should i copy the RPC locator from my computer which is the same and it is working to her system32 and replace?, is there another file that should be copied over, perhaps hers is corrupt to fix this issue.?
RaneeshIT Support

Commented:
rpc locator is a service which you can find in services under administrative tools;/control panel
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Author

Commented:
System restore worked
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