Program Launch Takes Very Unexpected Action - Starts Install of A Different Program  XP

Posted on 2011-04-29
Last Modified: 2012-06-21
I have a very simple program that's used for modem-based management of an industrial control panel.  One launches an .exe as you would expect.

Recently, starting this program launches Windows Installer TurboTAx ItsDeductible 2006 which, if let run, eventually asks for a CD.
After clicking Cancel a few times, the intended app opens.

It's not catastrophic but suggestions someting else broken...  I'd like to know how to fix it.
Question by:Fred Marshall
    LVL 8

    Expert Comment

    Maybe try the attached file.
    LVL 25

    Author Comment

    by:Fred Marshall
    Didn't help....
    LVL 29

    Accepted Solution

    There are two ways to fix this, first is to uninstall and install TurboTAx ItsDeductible 2006.

    Secondly by using MSI Cleanup Tool from Microsoft

    You could find it here:

    I hope that would help

    LVL 5

    Expert Comment

    try repairing the TurboTAx ItsDeductible 2006 installation ...
    LVL 25

    Author Closing Comment

    by:Fred Marshall
    I don't believe that It's Decuctible was ever installed.  Some files were on the computer from a Turbo Tax install.  The strange Install operation just started not 4 years after that program was installed and years after the application I want to open was installed.
    Anyway, the Installer Cleanup fixed it .. Thanks!

    Expert Comment

    I had the same experience starting a couple days ago, starting Wavereader would start an ItsDeductible 2006 install.  It would need to be closed three times before Wavereader would start.  Then Wavereader didn't work properly.  Unistalling ItsDeductible 2006 fixed the problem, and Wavereader now works.  I didn't try the other solutions.  

    A similar thing happened on my work computer a couple days ago with Wavereader there!  All programs were installed years ago.  Now it's starting to feel like a virus was messing with MSI files.  Thanks to the experts... I didn't understand MSI files at all before.  

    Looks like the MSI Cleaner was pulled by Microsoft because it may damage other installs!
    LVL 25

    Author Comment

    by:Fred Marshall
    Well, I just downloaded the cleaner so I don't think it's been pulled - thank goodness.    But perhaps you mean the Installer and older versions of it had problems??

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