Is Cable broadband uptime highly reliable?

Posted on 2011-04-29
Last Modified: 2012-05-11

Is Cable broadband uptime highly reliable?

We're a small business in NJ. For the last 10 years we've had a SSDL service from Megapath/Speakeasy, slow 1.5mb and expensive, but pretty reliable uptime 99.9% = maybe 8 hours outage last 12 months.    From Comcast Business we would buy the max speed of 50/10.    Comcast modem would be the SMCD3G.   DOCSIS 3.0.  13 Static IPs.  We'd also be switching to their phone/voice bundle.  

Comcast does not offer an SLA, nor any network uptime statistics.  

Can we hope for 99.9% from Cable?    

Question by:JReam
    1 Comment
    LVL 95

    Accepted Solution

    It depends on the provider and location.

    Cablevision on Long Island, in my experience, has a VERY VERY GOOD uptime.  I'm down almost never (due to cable issues).  I had SpeakEasy for a while but I've been very dissatisfied since the Megapath merger and no longer recommend them.

    If uptime is a significant concern, then Consider getting a dual WAN router and get FiOS as well (if it's available in your area).  I have one client who has done that, even though Cable has been exceptionally reliable.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

        Over the past few years, small business and home owners have become so dependent on internet that a need for redundancy has arisen.    What happens when your small business or home / home office loses its internet connection?  The results c…
    Cable Modem Provisioning from DPoE compliant server  This Article is to support CMTS administrators to provide an overview of DOCSIS compliance configuration file, and to provision a cable modem located at customer place from a Back office serve…
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now