[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


Why won't Crystal Reports 9 open or save using menu items or toolbars?

Posted on 2011-04-29
Medium Priority
Last Modified: 2012-05-11
I installed a full version of Crystal Reports 9 on Windows XP.  When I click on the Open button on the toolbar or from the File menu nothing happens.  Same thing with Save and Save As.  If I open a report from Windows Explorer it opens and runs fine but I can't save it.  The PC has had other applications installed that use redistributable versions of CR 8 and CR 12.  I uninstalled all versions of CR and just re-installed CR 9 but get the same result.

Any ideas of how to fix this, other than rebuiliding from scratch?
Question by:rburyla
  • 2
LVL 101

Accepted Solution

mlmcc earned 2000 total points
ID: 35494991

Author Comment

ID: 35515939
Thanks.  I will try the manual uninstall of CR8.  I had removed the directories but hadn't done all of the specific files or registry entries.
LVL 101

Expert Comment

ID: 35892753
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hot fix for .Net Crystal Reports 10.2.3600.0 to fix problems with sub reports running on 64 bit operating systems ISSUE: Reports which contain subreports fail with error "Missing Parameter Value" DEPLOYMENT SERVER OS: Windows 2008 with 64 bi…
Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question