This program is preventing windows from shutting down
I have a brand new Lenovo T410 laptop that gives the following error at shutdown (sometimes).
"2 Programs still need to close:
(Waiting for) explorer.exe
This program is preventing Windows from shutting down."
I have an option to Force Shutdown or Cancel.
I've disabled almost all non Microsoft Services and also almost every single startup item and the issue still occurs.
I know how to shorten the time it takes to automatically force shutdown but I'm looking for the reason that it is happening.
"2 Programs still need to close:
(Waiting for) explorer.exe
This program is preventing Windows from shutting down."
I have an option to Force Shutdown or Cancel.
I've disabled almost all non Microsoft Services and also almost every single startup item and the issue still occurs.
I know how to shorten the time it takes to automatically force shutdown but I'm looking for the reason that it is happening.
askurat1
That can just depend on what you are doing. Exlorer.exe is just your file browsing window. It's really a non issue.
How do you shorten it? There may be a clue in there.
I hear this can spead up things:
1) Go to Start menu > Run > and type regedit and click OK.
2) Find following address: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \Session Manager \ Memory Management
3) In right side right click on “ClearPageFileAtShutdown”,
resource: http://www.astahost.com/info.php/Increase-Windows-Shutdown-Speed_t6022.html
You can use these tools to see what might be causing the problem:
Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653
Process Monitor: http://technet.microsoft.com/en-us/sysinternals/bb896645
AutRuns: http://technet.microsoft.com/en-us/sysinternals/bb963902
and these tools to clean up your system a bit:
Malwarebytes: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
CCleaner: http://www.piriform.com/ccleaner
I hear this can spead up things:
1) Go to Start menu > Run > and type regedit and click OK.
2) Find following address: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \Session Manager \ Memory Management
3) In right side right click on “ClearPageFileAtShutdown”,
resource: http://www.astahost.com/info.php/Increase-Windows-Shutdown-Speed_t6022.html
You can use these tools to see what might be causing the problem:
Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653
Process Monitor: http://technet.microsoft.com/en-us/sysinternals/bb896645
AutRuns: http://technet.microsoft.com/en-us/sysinternals/bb963902
and these tools to clean up your system a bit:
Malwarebytes: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
CCleaner: http://www.piriform.com/ccleaner
Oh I forgot also... Check your eventvwr for any errors and let me know if it is pointing at anything
ASKER
askura,
That is not a solution.
BCipollone,
You may be on to something there. I went and worked on that pc prior to receiving posts. I added 2 gig of memory to the system and turned the page file off. So, it has 4 gig of RAM and 0 page file.
If that works, then I'll turn it back on and apply your suggestion. Won't know for a couple of days as this doesn't happen every time the user shuts down.
thanks,
m
That is not a solution.
BCipollone,
You may be on to something there. I went and worked on that pc prior to receiving posts. I added 2 gig of memory to the system and turned the page file off. So, it has 4 gig of RAM and 0 page file.
If that works, then I'll turn it back on and apply your suggestion. Won't know for a couple of days as this doesn't happen every time the user shuts down.
thanks,
m
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ASKER
Used Force Shutdown in registry. That will have to do.