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DebbieFostFlag for United States of America

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Remove windows live login information from OneNote

I have a OneNote 2010 user that setup Notebook Sharing on the Web via Windows Live - however for some reason it will not sync : when you click Sign In on the Share Notebook setup screen it just hangs and gives a generic message ("To continue please read and sign the WL terms of use").
If I click "Try Again" (my only option) it produces the message "Unable to Connect to Windows Live".

I would like to be able to remove the WL credentials from OneNote so it asks me a username and password  - that way I can verify that the user is putting in the correct information - however I can't seem to get it to reset. I have removed cookies/temp files from IE.

Does anybody know I can start the Windows Live sync process (and enter in credentials) from scratch with OneNote?
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Saqib Husain
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Click on the file menu you should see a "View Sync Status" buttonUser generated imageClick on this button and you will be given the option to work offline
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ASKER

I did this - but it does not remove my "cached" Windows Live ID ...the moment I try to Share the notebook over the web, I still get the same issue where I cannot sign in with Windows Live:
Click "Sign In" does not give me the option to enter Windows Live ID:
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I am sorry I would not be able to help you beyond this point. I have recently started to work on onenote and I came across this button and thought it would help you. You might try to request attention from CS to get the attention of more experts.

Saqib
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Anastasia D. Gavanas
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