Remove windows live login information from OneNote

Posted on 2011-04-29
Last Modified: 2016-05-20
I have a OneNote 2010 user that setup Notebook Sharing on the Web via Windows Live - however for some reason it will not sync : when you click Sign In on the Share Notebook setup screen it just hangs and gives a generic message ("To continue please read and sign the WL terms of use").
If I click "Try Again" (my only option) it produces the message "Unable to Connect to Windows Live".

I would like to be able to remove the WL credentials from OneNote so it asks me a username and password  - that way I can verify that the user is putting in the correct information - however I can't seem to get it to reset. I have removed cookies/temp files from IE.

Does anybody know I can start the Windows Live sync process (and enter in credentials) from scratch with OneNote?
Question by:DebbieFost
    LVL 43

    Expert Comment

    by:Saqib Husain, Syed
    Click on the file menu you should see a "View Sync Status" buttonFile menuClick on this button and you will be given the option to work offline

    Author Comment

    I did this - but it does not remove my "cached" Windows Live ID ...the moment I try to Share the notebook over the web, I still get the same issue where I cannot sign in with Windows Live:
    Click "Sign In" does not give me the option to enter Windows Live ID:

    LVL 43

    Expert Comment

    by:Saqib Husain, Syed
    I am sorry I would not be able to help you beyond this point. I have recently started to work on onenote and I came across this button and thought it would help you. You might try to request attention from CS to get the attention of more experts.

    LVL 16

    Accepted Solution


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