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Cannot install Exchange because Service 'MSExchangeTransportLogSearch' failed to reach  status 'Running' on this server

Posted on 2011-04-29
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Last Modified: 2012-05-11
Hi

I am installing Exchange 2007 SP2 on a new server which will be a CCR cluster.

Cluster part has installed/configured correctly, just installing the Active node on Node1, but keeps failing with:

"Service 'MSExchangeTransportLogSearch' failed to reach  status 'Running' on this server"

I've uninstalled and tried again, always fails at this point.

Any ideas why? If I try and manually start the service, it times out too. This server will be purely a Mailbox server, nothing to do with Hub Transport, so isn't there a way to just ignore this?

Below is copy from installation log:

/04/2011 20:16:12] [1] Processing component 'Mailbox System Attendant Dependent Tasks' (Configuring tasks dependent on System Attendant service).
[29/04/2011 20:16:12] [1] Processing component 'Transport Common Service Control' (Starting Microsoft Exchange Transport Log Search service).
[29/04/2011 20:16:12] [1] Executing 'start-SetupService -ServiceName MSExchangeTransportLogSearch', handleError = False
[29/04/2011 20:16:12] [2] Launching sub-task '$error.Clear(); start-SetupService -ServiceName MSExchangeTransportLogSearch'.
[29/04/2011 20:16:12] [2] Beginning processing.
[29/04/2011 20:16:32] [2] Service Control Manager reports no process id for service MSExchangeTransportLogSearch
[29/04/2011 20:16:32] [2] Found process that matches executable file MSExchangeTransportLogSearch for service MSExchangeTransportLogSearch: 3404. Start time: 29/04/2011 20:16:12, Exit time: -.
[29/04/2011 20:16:34] [2] Generated Watson report with dump for the service MSExchangeTransportLogSearch
[29/04/2011 20:16:42] [2] Unexpected Error
[29/04/2011 20:16:42] [2] Service 'MSExchangeTransportLogSearch' failed to reach  status 'Running' on this server.
[29/04/2011 20:16:42] [2] Cannot start service MSExchangeTransportLogSearch on computer '.'.
[29/04/2011 20:16:42] [2] The service did not respond to the start or control request in a timely fashion
[29/04/2011 20:16:42] [2] Ending processing.
[29/04/2011 20:16:42] [1] The following 1 error(s) occurred during task execution:
[29/04/2011 20:16:42] [1] 0.  ErrorRecord: Service 'MSExchangeTransportLogSearch' failed to reach  status 'Running' on this server.
[29/04/2011 20:16:42] [1] 0.  ErrorRecord: Microsoft.Exchange.Configuration.Tasks.ServiceDidNotReachStatusException: Service 'MSExchangeTransportLogSearch' failed to reach  status 'Running' on this server. ---> System.InvalidOperationException: Cannot start service MSExchangeTransportLogSearch on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
   --- End of inner exception stack trace ---
   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at Microsoft.Exchange.Configuration.Tasks.ManageServiceBase.StartServiceWorker(ServiceController serviceController, String[] serviceParameters)
   --- End of inner exception stack trace ---
[29/04/2011 20:16:42] [1] Service 'MSExchangeTransportLogSearch' failed to reach  status 'Running' on this server.
[29/04/2011 20:16:42] [1] Cannot start service MSExchangeTransportLogSearch on computer '.'.
[29/04/2011 20:16:42] [1] The service did not respond to the start or control request in a timely fashion
[29/04/2011 20:16:42] [1] Setup is halting task execution because of one or more errors in a critical task.
[29/04/2011 20:16:42] [1] Finished executing component tasks.
[29/04/2011 20:16:42] [1] Ending processing.
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Question by:neil4933
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