pmckenna11
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CAPI error - Missing getHeperPlus service
We are getting the following error repeatedly in our logs (SBS 2008):
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddWin32ServiceFiles: Unable to back up image of service getPlusHelper since QueryServiceConfig API failed
System Error:
The system cannot find the file specified.
The getPlusHelper is apparently related to the Adobe download manager. Adobe reader was installed on the server. In the services list I see getHelperPlus listed but it is not running. If I try and start it I get an error. I have tried removing and reinstalling Adobe reader but it did not help. My guess is that this a refernce to an old version of getHelperPlus that was removed during an update. Any ideas how to go about eliminating the error?
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddWin32ServiceFiles: Unable to back up image of service getPlusHelper since QueryServiceConfig API failed
System Error:
The system cannot find the file specified.
The getPlusHelper is apparently related to the Adobe download manager. Adobe reader was installed on the server. In the services list I see getHelperPlus listed but it is not running. If I try and start it I get an error. I have tried removing and reinstalling Adobe reader but it did not help. My guess is that this a refernce to an old version of getHelperPlus that was removed during an update. Any ideas how to go about eliminating the error?
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