lukeprog
asked on
Macbook error
My new Macbook (Snow Leopard, 2009 model) had its first hardware crash today. A greyness fell down the screen like a falling curtain, and when it got to the bottom all activity stopped (I was on a Skype call at the time, which kept going until the grey color hit the bottom). A message said I had to hit the power button to restart the machine, so I did, and then everything came back up. The error message is included below. What does it mean and what should I do in response?
Interval Since Last Panic Report: 2255893 sec
Panics Since Last Report: 1
Anonymous UUID: 20725592-64B0-42A2-8C20-2D38C570B7B7
Sat Apr 30 16:06:38 2011
panic(cpu 2 caller 0x2aab59): Kernel trap at 0x00ffab57, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000028, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x15153c00, ECX: 0x00834ea0, EDX: 0x00847e00
CR2: 0x00000028, EBP: 0x7fb0bee8, ESI: 0xe00002c0, EDI: 0x09589b40
EFL: 0x00010246, EIP: 0x00ffab57, CS: 0x00000008, DS: 0x087a0010
Error code: 0x00000000
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7fb0bcf8 : 0x21b510 (0x5d9514 0x7fb0bd2c 0x223978 0x0)
0x7fb0bd48 : 0x2aab59 (0x59aeec 0xffab57 0xe 0x59b0b6)
0x7fb0be28 : 0x2a09b8 (0x7fb0be40 0x46 0x7fb0bee8 0xffab57)
0x7fb0be38 : 0xffab57 (0xe 0x48 0xaea0010 0x10)
0x7fb0bee8 : 0xff9379 (0x15153c00 0x863d6c0 0xe00002c0 0x1676b980)
0x7fb0bf08 : 0xfdb837 (0x15153c00 0xaea9000 0x0 0x0)
0x7fb0bf38 : 0xfdbbd7 (0x1676b980 0x9589b40 0xadd6 0xadd6)
0x7fb0bf58 : 0xfdb8b6 (0x1676b980 0x9589b40 0x7fb0bf78 0x2a358d)
0x7fb0bf78 : 0x22fd0d (0x9589b40 0x0 0x0 0x58dc3871)
0x7fb0bfc8 : 0x2a06dc (0x863ea0 0x0 0x10 0x96d12a4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.IOBluetoothHIDDriver(2.4.0f1)@0xff5000->0x1001fff
dependency: com.apple.iokit.IOHIDFamily(1.6.5)@0xf03000
dependency: com.apple.iokit.IOBluetoothFamily(2.4.0f1)@0xfaf000
com.apple.iokit.IOBluetoothFamily(2.4.0f1)@0xfaf000->0xfebfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 191152871329386
unloaded kexts:
org.binaervarianz.driver.insomnia 1.0.0d1 (addr 0x94049000, size 0x12288) - last unloaded 5979867120827
loaded kexts:
org.binaervarianz.driver.insomnia 1.0.0d1 - last loaded 132143209967192
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
com.sophos.kext.sav 7.2.0
com.parallels.kext.prl_vnic 6.0 11822.604190
com.parallels.kext.prl_netbridge 6.0 11822.604190
com.parallels.kext.prl_usb_connect 6.0 11822.604190
com.parallels.kext.prl_hid_hook 6.0 11822.604190
com.parallels.kext.prl_hypervisor 6.0 11822.604190
com.Cycling74.driver.Soundflower 1.5.1
com.iospirit.driver.rbiokithelper 1.8.0
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleBluetoothMultitouch 54
com.apple.filesystems.afpfs 9.7
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.IOBluetoothSCOAudioDriver 2.4.0f1
com.apple.driver.IOBluetoothA2DPAudioDriver 2.4.0f1
com.apple.driver.InternalModemSupport 2.6.2
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.19
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.GeForce 6.2.6
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleUSBUHCI 4.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1
com.apple.driver.AppleMultitouchDriver 207.10
com.apple.driver.AppleHDAPlatformDriver 1.9.9f12
com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
You can't do anything actually. If this panic window will appear more than once in several months, try to reinstall system from scratch (you backup your data, don't you?). If it would not help, it would be a time for a in warranty repair
This solution has helped others facing same problem using Skype - hope it is of some use?
Safari->Preferences
Turn off "Auto Proxy Discovery"
Safari->Preferences
Turn off "Auto Proxy Discovery"
ASKER
rjplus,
I will try that and report back. Thanks!
I will try that and report back. Thanks!
If you were using an external handset/headset, try Skype without it. There could be a hardware issue there.
Also check you have done all the latest system updates and driver updates for any peripherals you use.
Rob
Also check you have done all the latest system updates and driver updates for any peripherals you use.
Rob
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ASKER
This is the most plausibly correct comment, as far as I can tell.