help with virus-malware attack, MSE issues, Malwarebyte scan, etc.
Posted on 2011-05-01
Here is what happened:
I turned on my computer, opened Firefox, went to Hotmail, logged in. Hotmail and Firefox do not work well together. I often get a java scipt error bottom left corner. I have to reload the page, and then mark e-mails I want to delete, etc. Sometimes reloading is needed, and some times not.
So, one mouse click on reload did not work, so I clicked reload two more times.
Up pops a window claming to be Vista Anitvirus 2011 (unregistered version).
Is that a real program?
Why have I owned the computer for 2+ years and run an MSE scan every day, and never seen this Vista Anti-Virus 2011?
Some virus scans are phony. They want you to close, ok, cancel, abort, etc.
So, I avoided this scanner though it was proceeding to scan, and at one point showed found 27 infections. I always aborted the scan.
Then I rebooted in safe mode and ran a full scan using MSE and it found NOTHING.
While this scan was running, I got periodic popups like:
Trojan PSW.win32 Antigen.A from 18.104.22.168 port 41692
threat: macro point.shapesh.ft
I tried to open IE and I get this message:
IE is infected with trojan BNK.win32.keylogger.gen
some of the infections being found by this Vista Antivirus 2011 were:
Adobe - email worm
Adobe - IM worm
attack from 22.214.171.124 port 6522 Backdoor.perl
The only choices I had for this Vista Anti Virus 2011, were:
activate (maybe risky)
continue and be unprotected (maybe risky)
Lower right hand tool bar showed the Windows shield, the small shield with the colors being red, greem blue, yellow.
Finally the MSE full scan ended after an hour. During this hour I got periodic warnings.
I then rebooted into safe mode and ran a quick scan using Malwarebytes.
It found only 8 infections and removed them.
I am trying to turn on "real time" protection on my MSE. I get an error message.
Before doing any of the above scans, I tried to open IE to come here, OE to get to my e-mails, and always got this Vista Anti Virus popup saying my Vista Firewall was "off."
So, should I remove my MSE and re-install?
I can not turn the real time protection on.
The MSE icon on my tool bar is RED and I can not turn on real time protection.
I can do scans, and just did a quick scan and it found nothing.
The message I get when I try to turn on real time protection is:
Security Essentials couldn't turn on real time protection, the operation returned because the time out period expired.
Is ths Vista Antivirus 2011 a real program, and I should let it run?