hp dv9700 no HP logo on startup

Posted on 2011-05-01
Last Modified: 2012-06-27
Cannot get access to BIOS.  HP logo will not come up during boot. Have tried numerous things.  Have pulled drive and battery, help power down for 15 secs and then retried on AC only.  Logo showed once with access to BIOS but then could not get it again.  Is this likely a MOBO issue?  What is the function key for BIOS access.  Seems to be disagreement when searching the web.  BTW....all the LEDs are lit on start as well as the screen.    
Question by:tonyadam
    LVL 7

    Expert Comment

    When in doubt, I try them all, it should be either f1, f2, f10, or del.  Just keep hitting them over and over until it says "entering setup..." or until you overload the buffer (lots of beeps)

    If the buffer overloads it means that each of the keys are in the buffer and it should spit them out in time to catch the bios before it's done posting.

    Hope this helps!
    LVL 23

    Accepted Solution

    Yes it is the motherboard, that's a common problem with HP dv9000's. It will have to be repaired or replaced but DO NOT buy a used MB. The vast majority of them have been improperly repaired and won't last a month or so.

    If you can't find a new MB your best bet is to have your old one repaired. Select a reputable repair service from this list.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Sometimes you have a CD / DVD drive that will not show up in Windows Explorer under My Computer.  There could be a number of reasons for this, which this article will discuss.   I will cover a few basic ways you can try to find the problem yourself.…
    The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange:…
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now