Live Drive - How to switch off "Make Files Available Locally"

I'm using Live Drive backup software and I need to switch off the “Make Files Available Locally” within Live Drive, I have been told I need to select the Online Files tab within the Live Drive Control Panel.  However the Online Files tab isn’t there…

Any ideas?
scratcheIT ConsultantAsked:
Who is Participating?
 
Kruno DžoićSystem EngineerCommented:
Livedrive desktop software is the same for both Backup and Briefcase users, but just shows different features depending on the type of account you have. If you upgrade your account from a Backup account to a Backup and Briefcase account then the software will automatically display all of the Briefcase features the next time it starts.
0
 
Kruno DžoićSystem EngineerCommented:
By default, Livedrive stores all your files locally and online. To make a file/folder online only, right click on the file or folder and select 'Do not keep a copy on my computer' from the Livedrive menu.
0
 
scratcheIT ConsultantAuthor Commented:
thanks for coming back to me.
I have checked this and I don't have an option once right clicking on the folder to "Do not keep a copy on my computer".  The only option I get is "Backup with Live backup".

Any more ideas?
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

 
Kruno DžoićSystem EngineerCommented:
can you attach 'Livedrive Control panel' image, you must have 'Online files' tab

When I see the image, maybe I can help
0
 
scratcheIT ConsultantAuthor Commented:
I have attached the screenshot as requested.
ScreenShot001.jpg
0
 
Kruno DžoićSystem EngineerCommented:
What account do you have, Backup, or Backup and Briefcase?
0
 
scratcheIT ConsultantAuthor Commented:
The account is only backup.
0
 
scratcheIT ConsultantAuthor Commented:
I have upgraded to the Briefcase version of Live Drive, have been able to disable the local copy.
Thanks.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.