Michael Belletty
asked on
Windows XP Desktop lost icons and taskbar
I have a client computer which had 2 virus files on it located in
: All Users\Application Data\18865972.exe
and
:All Users\Application Data\BSmhngDEPflVv.exe
Malwarebytes was able to remove them both.
Only thing now is the desktop icons are no longer on the desktop and it seems like the deskop is no longer functional.
i can not right click on it.
If I havigate to the desktop folder in Windows explorer all icons are there. The folder was hidden so I unticked that in properties, but still no active desktiop or icons. We also lost the taskbar icons
Can anyone advise how to fix this?
: All Users\Application Data\18865972.exe
and
:All Users\Application Data\BSmhngDEPflVv.exe
Malwarebytes was able to remove them both.
Only thing now is the desktop icons are no longer on the desktop and it seems like the deskop is no longer functional.
i can not right click on it.
If I havigate to the desktop folder in Windows explorer all icons are there. The folder was hidden so I unticked that in properties, but still no active desktiop or icons. We also lost the taskbar icons
Can anyone advise how to fix this?
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Unhide the Desktop Folder and restore the settings on the child items too.
Download a spyware removal tool and clean the SPAM
Download a spyware removal tool and clean the SPAM
This issue with all profiles? Is active desktop turned off?
Also, look at the the All Users folder, since parts of the icons can come from there.