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Undeletable folder on windows 2008 r2

Posted on 2011-05-02
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Last Modified: 2012-05-11
Hi,
We have a Windows 2008 R2 fileserver running with several disks onboard.
It is a core server because no GUI is required.
Today I deleted a folder with several subfolders which was about 300 Gb big.
The command used was:
rd /s D:\foldername
All ok, but now foldername is still visible on the disk and I cannot access it anymore.
I tried getting ownership through Windows Explorer from a domain computer with domain admin rights, still no success, it still says access denied.
Could it be VSS or somekind that is getting in the way?

Please help.
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Question by:helhas
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gheist earned 1000 total points
ID: 35511727
shoud be solved by http://support.microsoft.com/kb/980382/ followed by chkdsk at boot.
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Author Closing Comment

by:helhas
ID: 35688248
Although I don't like rebooting production servers, rebooting the server and running chkdsk solved the problem.
Thanks.
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Expert Comment

by:gheist
ID: 35688633
hotfix is meant to prevent problem from reappearing in future.
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Author Comment

by:helhas
ID: 35690698
The article talks about NTFS.SYS version 6.1.7600.20750, my version after updating is 6.1.7601.17577.
I presume there is no need for a hotfix.
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Expert Comment

by:gheist
ID: 35693766
NTFS.SYS v20750 is included in hotfix and coorects particular problem with bluescreens and failures on massive directory moves, including ones to recycle bin or recursive deletes.
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Author Comment

by:helhas
ID: 35693948
So what are you saying? Should I replace my NTFS.SYS version 6.1.7600.20750 by an older version 6.1.7601.17577 included in the hotfix?
Isn't there a Microsoft update to fix this?
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Expert Comment

by:gheist
ID: 35696551
You can install service pack.
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Author Comment

by:helhas
ID: 35696953
I installed service pack 1 after the problem occurred, so there is no need to replace my NTFS.SYS.
So, this should not be happening in the future anymore :-)
Thanks for your support!
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Expert Comment

by:gheist
ID: 35697032
If you ever encounter the problem again do a search on microsoft fr hotfix that applies to SP1 system.
Chkdsk always helps be it VSS or NTFS problems.
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