Printing through Terminal Server

Posted on 2011-05-02
Last Modified: 2012-08-13
We have a little bit of a weird setup, and I'm having an issue.  We have several remote sites that connect back to our HQ through a Sonicwall software VPN.  They use terminal server to connect to our main program here.  In order to print from that program to their local printers, we have to set up the printer on the terminal server with a local port of their ip address and printer share name.  That is pretty much the sole reason for the VPN, because these computers are not on the domain.  I have one user who I just set up an HP Laserjet 2430dn locally on his PC via USB.  I have shared the printer, installed it on the termianl server, and am able to print to it from the term server logged in as admin.  For some reason, when he is logged into the term server as his user, every job he tries to print error's out immediately.  I've even went so far as to make him a domain admin with the same results.  Any ideas on what could be causing this?  Any ideas on a better printer setup?
Question by:lflorence
    LVL 10

    Accepted Solution

    Are you getting any TermServices errors in the event log talking about drivers?

    Author Comment

    Found this:

    The document AB~20110428113334110000.tmp - Notepad owned by mljones failed to print on printer kincaidhp. Data type: NT EMF 1.008. Size of the spool file in bytes: 22832. Number of bytes printed: 0. Total number of pages in the document: 4. Number of pages printed: 0. Client machine: \\STPDC2. Win32 error code returned by the print processor: 1326. Logon failure: unknown user name or bad password.

    LVL 8

    Assisted Solution

    Do you need to give rights to his user account to print to the printer?  Have you checked the security tab on the printer.  Btw if you hate dealing with printers on terminal services try this app out.  We use it all the time.

    Author Closing Comment

    Reboot of the server fixed the issue.  Both comments added pointed me in the right direction.

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