• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2548
  • Last Modified:

How to solve Remote Desktop Disconnects problem

My remote desktop disconnects seconds after making a connection  and I can't figure out why. I've ping'd I've trace'd and no closer to an answer. I've searched the database but nothing seems to be quite the same as what I'm experiencing.
I'm on a SBS 2008 network with about 20 clients connected and my desktop is the only one experiencing this problem. If i'm in the office and remote to the server or another client  the connection gets lost after less than a minute. I then get the message: Reconnecting The connection has been lost. Attempting to reconnect to your session... Connection attempt: 1 of 20"
It always reconnects on the first try but connection is lost again in less than a minute.
If I'm at home and use RWW to connect same thing happens, it just disconnects after a few seconds.
I have other rdp software running on the desktop as well:  Logmein, Teamviewr, Splashtop, and wyse pocket cloud. I disabled all to see if it changed anything but no dice. I need help at this point.
0
rglover1168
Asked:
rglover1168
  • 2
  • 2
  • 2
1 Solution
 
CrowaXCommented:
You mentioned you pinged. Did you try an unlimited ping, start the connection then see if the ping drops when your connection does? Does log me in and teamviewer disconnect too or do they work?
0
 
top_rungCommented:
Firewalls - hardware and/or software.  Check the logs for clues as this will typically provide some info to track it down.  

0
 
rglover1168Author Commented:
I'd already tested teamviewer as well as logmein and both had the same results. I just tried the other 2 and the same thing happened. Also I did try the infinite ping (ip address -t) then connected remotely to the server and saw no change in ping as it disconnected.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
CrowaXCommented:
It's possible its a network card issue, or even a issue with a setting on the network card. A quick check it to throw in an extra network card and plug your cable into it. If it works, you at least know it's a setting on the NIC or the NIC hardware.
0
 
rglover1168Author Commented:
Rookie mistake with the firewall software. Thanks
0
 
top_rungCommented:
Hate when that happens.  Glad you got it figured out without much pain.  

Take care.

0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 2
  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now