EventID: 372, source: Print Service

Posted on 2011-05-02
Medium Priority
Last Modified: 2012-05-11
I am having a problem with printing on 64-bit 2008R2 box. The error I get is this:

The document Test Page, owned by user, failed to print on printer Printer. Try to print the document again or restart the print spooler. (Tried both to no avail)
Data type: NT EMF 1.008. Size of the spool file in bytes: 147736. Number of bytes printed: 0. Client computer: \\server. Win32 error coded returned by the print processor: 1241. The network address could not be used for the operation requested.

OpCode: Spooler Operation Failed.

The printer installed as Xerox local port (X_test-142402, protocol Raw, Port 9100)

I tried this with IP printers and no change in result. Same printer works on a 2003 machine, and I can print to it if connected through that machine which means that the correct driver is there. I did check permissions on Printers folder and went as far as testing Everyone with full control to no avail.

Any help or suggestions are appreciated. Same thing with all the rest of the printers in the company.
Question by:adneprov
  • 3

Expert Comment

ID: 35511114
Hello adneprov,

Have you already check this Microsoft's Technet Document ?



Author Comment

ID: 35515134
Yes, I have, to no avail. I was also able to install and print from another server.

Accepted Solution

adneprov earned 0 total points
ID: 35702486
The problem was solved by disabling TCP/IP v6 and creating new Connections key in HKEY_USERS\S-1-5-18\Printers.

Author Closing Comment

ID: 35726961
Resolved an issue by digging around w/o help from the board

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