Exchange 2003 User not showing in GAL

For testing purposes; In an effort to forward emails to an external email address, I followed the following thread.

After creating the new contact and confirming the forwards worked, I deleted the contact but left the user. The user's email address works and no problems sending and receiving emails. But, Now the user does not show up in GAL nor has the "Email Addresses" tab under the users properties.

Under the "Exchange Advanced" tab the "Hide from exchange address list" is unchecked.
and I rebuilt the "Offline Address List" in Exchange System Manager.

Any thoughts?

Who is Participating?
linrafConnect With a Mentor Commented:
I wouldn't suggest delete the AD user, but just detaching the mailbox, then attaching it again.

Deleting the AD user could be a permissions and profile nightmare.
Have you restarted system attendant?
Calebs_DadAuthor Commented:
Thanks IntegrityOffice for your suggestion.

I had not tried this, but did after getting your response. No luck :(

Any other thoughts?
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Did you remove the forwarder before deleting the contact? if not, try removing it.
Maybe selecting Hide and applying that restarting sys attendant and then unselecting etc? bit long winded.

It is strange that all you did was delete a contact, I presume that the user properties are no longer pointing to the contact. If they are and you cannot get tot that bit, re create the contact and then unselect forwarding to the contact and see what happens.
Calebs_DadAuthor Commented:
I don't think I removed the forwarder before deleting the contact. I re-added a contact and set the forwarder back up, tested the forward and it worked, removed the forwarder and deleted the contact again. Is this what you suggested?

I checked the "Hide" feature, restarted sys attendant, unchecked and restarted sys attendant and that didn't do it either.

Check to be sure there is an alias on the exchange general tab.
Are you using the Active Dir users and computers under the Exchange option or in the admin tools location?

You may need to delete the user from AD and re create and then re attach the mailbox.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.