Losing network connectivity after windows update

Posted on 2011-05-02
Last Modified: 2012-05-11
I have a gateway LX6820-01 and since about mid April I lose network connectivity every time I try to apply windows updates.

After the updates, the adapter shows it's not connected via IPv4 and v6, media state shows it's enabled, send and receive activity is 0.

When I ipconfig only the Tunnel adapter shows up.  

Any thoughts?   Only way this machine is usable is if I use Windows Restore to roll back to a snapshot from 4/19.  
Question by:beaviebugeater
    LVL 4

    Accepted Solution

    if you go into  windows updates then check for updates  
    then select view optional updates
     look for an update for you network device
     right click on it and select hide update
    this will prevent a update to be applied to your network adapter untill you can figure out which program or device is coflickting with your device in device manager is ther a yellow  triangle around the network adapters

    Author Closing Comment

    Actually that helped.  I thought I had looked at the device manager weeks ago but when I looked tonight it was indicating an issue with the anti-virus software I use.  I removed the software and network connectivity was restored.   I then updated that software.   All seems good for now.  

    Thanks for the tip!

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
    ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
    In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
    This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    14 Experts available now in Live!

    Get 1:1 Help Now