Exchange 2010 / Outlook 2010 / Archiving
Posted on 2011-05-02
I have configured archiving on a User (Company Owner's) Account in Exchange and the Archive can been seen in his Outlook 2010 client and via the Web (owa) (All is Fine on that front)
This user (Company Owner) has a PA who has full permissions to his mailbox, she has Outlook 2010 configured and can see her own mailbox (as per normal) and his Mail Box, she can also see the (Company Owner's) archive. FYI We are using the default Archive Policy in exchange 2010.
The default policy on the Exchange server moves items to the archive that are older than 2 years, so it moved a heap of items to the archive and retained mailbox structure when it was enabled which is correct operation.
Issue is she can see not other items in the (Company Owner's) archive apart from Deleted Items. however if she creates a folder manually in is archive from her PC he sees it on his Outlook and she sees it too, yet she cannot see the complete folder structure which he sees on his.
I'm sure this is permissions related but not sure how to give more as the PA already has full mailbox access to (Company Owner's). Is there any hidden permissions to make this work.
There is very limited detail on this on the NET that I can find.
I need to get the resolved ASAP as I have approx 60GB of PST's to import into the (Company Owner's) archive, but the PS needs to be able to see and search it..