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Exchange 2010 / Outlook 2010 / Archiving

Posted on 2011-05-02
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Last Modified: 2012-05-11
Hi
I have configured archiving on a User (Company Owner's) Account in Exchange and the Archive can been seen in his Outlook 2010 client and via the Web (owa) (All is Fine on that front)
This user (Company Owner) has a PA who has full permissions to his mailbox, she has Outlook 2010 configured and can see her own mailbox (as per normal) and his Mail Box, she can also see the (Company Owner's) archive. FYI We are using the default Archive Policy in exchange 2010.
The default policy on the Exchange server moves items to the archive that are older than 2 years, so it moved a heap of items to the archive and retained mailbox structure when it was enabled which is correct operation.
Issue is she can see not other items in the (Company Owner's) archive apart from Deleted Items. however if she creates a folder manually in is archive from her PC he sees it on his Outlook and she sees it too, yet she cannot see the complete folder structure which he sees on his.
I'm sure this is permissions related but not sure how to give more as the PA already has full mailbox access to (Company Owner's). Is there any hidden permissions to make this work.
There is very limited detail on this on the NET that I can find.
I need to get the resolved ASAP as I have approx 60GB of PST's to import into the (Company Owner's) archive, but the PS needs to be able to see and search it..
Help please

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Question by:it-pro
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LVL 4

Expert Comment

by:bigg_oil
ID: 35509850
on the permissions for the mail box make sure that
in the permissions tab folder owner and folder visiable is selected
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LVL 2

Author Comment

by:it-pro
ID: 35509880
Sorry where exactly do I do this ?
Client or Server ?
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LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 35511996
60GB of PST to a mailbox archive? That would be a killer for Outlook!

Run Get-Mailbox -archive | get-mailboxfolderpermission to see the current permission.
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LVL 2

Author Comment

by:it-pro
ID: 35512361
This is what I get.

[PS] C:\Windows\system32>Get-Mailbox -archive | get-mailboxfolderpermission

RunspaceId   : 30a29888-9d03-413f-942d-145f6d93d780
FolderName   : Top of Information Store
User         : Default
AccessRights : {None}
Identity     : Default
IsValid      : True

RunspaceId   : 30a29888-9d03-413f-942d-145f6d93d780
FolderName   : Top of Information Store
User         : Anonymous
AccessRights : {None}
Identity     : Anonymous
IsValid      : True


[PS] C:\Windows\system32>

It should be noted we are using the feature of SP1 which allows you to have the Archive as a separate .edb, the user (Company Owner) is configured to use this Archive database when we setup archive on is account in Exchange.

I really need a solution for this, I can post any screen shots you would like to see
3-05-2011-10-25-56-PM.jpg
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Accepted Solution

by:
it-pro earned 0 total points
ID: 35696942
Seems Archive is now working fine since setting up another user and attaching to the PA which did not work, once I did that his complete folder structure came up, seems it just needed something to come up.

Any ideas
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Author Closing Comment

by:it-pro
ID: 36442888
.
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LVL 2

Author Comment

by:it-pro
ID: 36413870
.
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