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Vmware Data Recovery, integrity check fails, all restore points unavailable

Hi Everyone,
We have a client that has 2 vms, running vmware essential plus.  There VMDR backups work well, though every 2-3 months all of there restore points are not accessible.  I can't run an integrity check, hangs at 33% (well it sat there for 2 days).  Tried again after reboot.  The only way I can get the backups to work again is to delete the locally attached drive that it backups up to (have a vmdk on san) on the vmdr appliance and recreate it.  The client looses all restore points.  Any help would be much appreciated!  Thanks.
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richard2gen
Asked:
richard2gen
2 Solutions
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
what version of vDR?

how large is the datastore? or vmdk the vdr repo is on?
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richard2genAuthor Commented:
vDR version is 1.02.562 (build 188925)
The vdr data store is 400GB, backing up about 500GB for 2VM's, 250gb drives in each.
Thank you.
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Danny McDanielClinical Systems AnalystCommented:
v 1.2.1 released in March.  You should upgrade to it as your first step.  The first releases weren't the most, ummm..., reliable???  :)
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richard2genAuthor Commented:
haha, will give that a wirl mate.  Thanks for the tip. :-)
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
oh, yes I would concur, you want to be on at least 1.2.

when you complete the upgrade, well its not really an upgrade.

Delete everything vDR related, destroy the repository, make sure you are using the new v1.2 appliance, and plugins.

VMware recommend not to exceed a store size of 500GB.

I think you will find 1.2 much better, if not let me know.
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richard2genAuthor Commented:
Many thanks gents.  Have requested this with client.  Will let you know.  Thanks again.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
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