Moved data from in-house Exchange server to hosted Exchange--Outlook Anywhere proxy changes at will to old in-house mail server

Posted on 2011-05-02
Last Modified: 2012-06-27
Over the weekend, I created new accounts, backed up Outlook profiles, connected new profiles to the hosted Exchange account and imported the backed up PSTs to the new profiles.  Most, or all of the users' accounts connect to the hosted Exchange account but they also try to connect to the old server.  It doesn't matter if they're Windows XP workstations or Windows 7 workstations--Outlook 2010 or Outlook 2007.   Although, the Outlook 2007 users seem to get more messages about trying to connect to the old server.domain.local.  We still have the old server and it is still used as AD server and file server.  I was able to send out e-mail for a little while but now none of the users can send e-mail.  I notice that the Outlook Anywhere proxy settings get forced back to the settings for the old mail server after I change them to the new hosted Exchange host.  Please let me know if you need more information.  Any ideas?  
Question by:kendalltech
    LVL 26

    Accepted Solution

    I notice that the Outlook Anywhere proxy settings get forced back to the settings for the old mail server after I change them to the new hosted Exchange host.

    >> what is the result for the Outlook Autodiscover?
    (Outlook icon, ctrl+ right-click --> connection status window)
    Is the current Outlook still reaching-out for the old-server?

    >> if you have any settings for the hosted setup-server
    Outlook profiles repair should be able to read the new values

    if not, for a testing, we can shutdown the old-server and see if the Outlook if forced to reach the new server.
    LVL 2

    Author Closing Comment

    Thanks for the help.  It seemed to be a problem with the Offline Global Address book and it was synching with the current Global Address Book and sending email to the old mail server.  Got it all resolved now.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
    Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
    In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now