wannabecraig
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2008 datacentre machine shutting down unexpectedly - Can I find out why?
I have a 64-bit machine running Windows Server 2008 Datacentre Edition SP1, 8 quad-core AMD Opteron processors 8380 2.50 GHz, 384GB RAM, attached EMC SAN storage. It crashed from time to time but we can't figure out why. The only indication in event viewer is entry “The previous system shutdown at 11:16:25 AM on 4/26/2011 was unexpected.”
Is there a way I can find out exactly why it crashed?
Is there a way I can find out exactly why it crashed?
Your not running the latest service pack. Install SP2 and see if this resolves the issue?
What is the make / model of your server? Can you look at the manufacturer system logs to see if there was a HW error that may have caused the crash? What about the EMC device logs - do they show anything?
ASKER
It's a HP DL785.
Not sure where to look for logs of either EMC or the server itself.
Pointers?
Not sure where to look for logs of either EMC or the server itself.
Pointers?
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Hi Craig.
Out of interest, what was the actual issue?
Thanks.
Out of interest, what was the actual issue?
Thanks.
ASKER
Hi,
here is the error.. Thanks again:
There was a PCI Bus Error (Slot 0, Bus 10, Device 22, Function 0) followed by a ASR Detected by System ROM
here is the error.. Thanks again:
There was a PCI Bus Error (Slot 0, Bus 10, Device 22, Function 0) followed by a ASR Detected by System ROM