How can I uninstall a program not shown in Add/Remove?

Posted on 2011-05-03
Last Modified: 2012-05-11
I inadvertently installed the Windows 7 X64 version of Macrium Reflect (paid version) on a computer running Windows XP Professional X32.   The program does not appear to function correctly, but I cannot remove it since it does not show up in Add/Remove Programs in Control Panel and does not appear in the list of Programs above the Start button.   I tried the Windows Installer Cleanup but it does not show the program.   How can I remove it?   I do not want to make the computer unbootable.
Question by:DoctorK12008
    LVL 25

    Expert Comment

    by:Tony Giangreco
    Check with the company's support group. They may have a Clean Wipe utility to remove their applications from the box. If that isn't available, you can go into the registry and remove it along with the program foles folder or reinstall windows.

    Removing it from the registry can be long and dangerous. Only proceed after taking a backup and knowing what you are doing.
    LVL 7

    Expert Comment

    Use ccleaner OR first install it properly and then uninstall the same.
    LVL 7

    Expert Comment

    You can also try serching the registry keys in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall to see if the software at least exists in there, and then remove it woth msiexec.

    If the key name is something like {23170F69-40C1-2702-0465-000001000000}, you shoiuld be able to remove it by running:

    msiexec /x {23170F69-40C1-2702-0465-000001000000} from a command prompt.
    LVL 12

    Expert Comment

    if everything else fails:
    LVL 13

    Expert Comment

    LVL 47

    Accepted Solution

    Or use RevoUninstaller:

    Author Closing Comment

    Worked perfectly.   Simple, clear answer.   Thank you so much!
    LVL 47

    Expert Comment

    You're welcome.

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